Support



We are committed to providing you with reliable support to ensure your hosting experience is as smooth as possible.


Sales Inquiries: For any sales-related questions or concerns, please email us at sales@lightweighthosting.com.

Technical Support: If you need technical assistance, please raise a ticket through the Light Weight Hosting Portal.


Our operating hours are from 9:00 AM to 5:00 PM Hong Kong time (UTC+8).
During these hours, we strive to respond to all queries as quickly as possible.


Please refer to our Scope Of Support which outlines what support we can offer